Technology in Veterinary Practice: A Customer-Centric Approach
What's on the Bark Side this week?
Dr. Gerardo Poli and Dr. Ivan Zak discuss the integration of technology into veterinary clinics to enhance the customer experience and streamline processes. The conversation covers various aspects of technology implementation, including VoIP telephony for efficient client communication, software for appointment booking, and more.
They emphasize the importance of being intentional about selecting technology that aligns with the clinic's workflow and addresses specific needs rather than adopting trendy solutions without purpose.
Helpful links:
Dr. Gerardo Poli and Dr. Ivan Zak discuss the integration of technology into veterinary clinics to enhance the customer experience and streamline processes. The conversation covers various aspects of technology implementation, including VoIP telephony for efficient client communication, software for appointment booking, and more.
They emphasize the importance of being intentional about selecting technology that aligns with the clinic's workflow and addresses specific needs rather than adopting trendy solutions without purpose.
Helpful links:
